Latest Publications
Scope for improvement in Retail Water Competition in Scotland, says Waterwatch Scotland
Published: August 2010
Scotland’s water watchdog has launched its first report on retail competition in Scotland which states that the retail framework is not working well for all customers.
Customer’s grievances “serially dismissed” over 20 year period by Scottish Water and predecessor organisations
Published: March 2010
Waterwatch Scotland, the independent consumer watchdog for Scotland’s water industry, says Scottish Water is ignoring a Banknock farmer’s pleas to replace missing or damaged drains which has resulted in repeated flooding and damage to his fields.
Sustainable Urban Drainage Systems (SUDS)
Published: February 2010
A position statement that explains what SUDS is and the benefits, with a brief outline of legislation for using and maintaining SUDS.
Waterwatch Scotland welcomes in-depth review of public sector
Published: February 2010
Waterwatch Scotland welcomed a more in depth review of public sector organisations using outcome based performance reporting in its response to Consumer Focus Scotland' Draft Annual Plan 2010-11.
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Waterwatch Scotland welcomes greater visibility of key customer issues
Published: February 2010
Waterwatch Scotland, Scotland's water watchdog, welcomes further development of consumer led regulation and greater visibility into key customer issues in its response to England and Wales' Consumer Council for Water's Draft Forward Work Programme 2010-13.
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