Contact us
You may make your complaint or raise your concern with us in a variety of ways. By telephone, email, website contact form, letter or in person by arranging an appointment to visit our office. Given the complexities of complaints we prefer to receive complaints in writing with any supporting documentation which is relevant to your complaint. If it is difficult for you to write and you cannot ask anyone to assist you, we will be happy to assist by summarising your complaint or concern for you.
Writing
Customer Support
Waterwatch Scotland
Forrester Lodge
Inglewood
Alloa
FK10 2HU
Telephone
0845 850 3344
01259 725335
Our telephone lines are open Monday to Friday from 09:00 to 17:00 (except on Public Holidays and between Christmas and New Year).
Customersupport@waterwatchscotland.org
Online
By completing the contact form on the website and submitting this to us.