News

Customer’s grievances “serially dismissed” over 20 year period by Scottish Water and predecessor organisations

March 10, 2010

Learn more about Customer’s grievances “serially dismissed” over 20 year period by Scottish Water and predecessor organisations

Waterwatch Scotland welcomes in-depth review of public sector

February 17, 2010

Learn more about Waterwatch Scotland welcomes in-depth review of public sector

Events

Public Meeting: Lerwick Hotel, Lerwick

March 23, 2010

Learn more about Public Meeting: Lerwick Hotel, Lerwick

Invited Stakeholder Meeting: Lerwick Hotel, Lerwick

March 23, 2010

Learn more about Invited Stakeholder Meeting: Lerwick Hotel, Lerwick

National Committees

Waterwatch Scotland has four National Committees who address issues and influence policies that affect all customers. Their areas of responsibility are:

  • Charging
  • Investment
  • Service Quality
  • Customer Engagement

The National Committees monitor water industry issues so they can assist and challenge Ministers, Scottish Water and other water providers, and industry regulators.

Issues and concerns on any matter that are raised at our public meetings across Scotland are also shared with National Committees. This is vital in providing us with evidence of how customers are affected by the water industry.

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