News

Scope for improvement in Retail Water Competition in Scotland, says Waterwatch Scotland

August 16, 2010

Learn more about Scope for improvement in Retail Water Competition in Scotland, says Waterwatch Scotland

Events

WICS Information Notes

Information Note 01 – Funding Development of the Water and Wastewater Networks in Scotland

January 2007

This information note explains the arrangements that have
been put in place to ensure that upgrades and extensions to accommodate new connections are properly funded. These arrangements should ensure that constraints on development do not arise in future.

Information Note 02 – The Licensing Regime under the Water Services Etc. (Scotland) Act

January 2007

The introduction of retail competition in Scotland has meant that a licensing regime is required. This information note explains the licensing regime.

Information Note 04 – The removal of development constraints caused by water and waste water infrastructure

January 2007

This information note explains how the new arrangements to meet the demands of new water and wastewater connections will alleviate development constraints.

Information Note 07 – Customer Service: Overall Performance Assessment (OPA)

January 2007

This information note explains how we intend to measure improvements in the level of service provided to customers.

Information Note 08 – Schedule 3 agreements

January 2007

Schedule 3 of the 2005 Act requires the Commission to determine wholesale charges where there is a pre-existing agreement in force. This information note explains schedule 3.

Information Note 09 – The role of market codes and agreement

January 2007

In 2005, legislation established a legal framework for retail competition in the
water industry in Scotland for non-household customers. The Commission has a duty under the legislation to license entrants into the market. This information note explains the role of market codes and agreements.

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