Factsheets
Your water explained
December 2007
Explains how Scottish Water gets quality water to your home and business, and how you can use it wisely.
Water quality standards explained
December 2007
Explains how Scottish Water monitor the quality of water that is provided to their customers.
Water treatment explained
December 2007
Explains how Scottish Water treat the water before supplying to its customers.
Colour, taste and odour explained
December 2007
Explains why your water may be discoloured or taste differently and what can cause these changes.
Chlorine explained
December 2007
Explains why chlorine is used to treat drinking water and how it is used.
Chloramination explained
December 2007
Explains how chloramination is used to treat drinking water, why and special information for pet fish and other aquatic species and kidney dialysis patients.
Lead explained
December 2007
Explains that lead is only a problem for our customers when the water comes into contact with lead service pipes, lead joints, or lead tanks, and what to do if you have lead pipes.
Pink coloured staining explained
December 2007
Explains the causes of pink staining and how you can prevent it.
Fungal growth explained
December 2007
Explains the causes of fungal growth, the health implications and how it can be prevented.
Manganese explained
December 2007
Explains why manganese is sometimes detected in your water supply, what effect it can have on your supply and what Scottish Water are doing to reduce managanese levels.