Governance News
Waterwatch Scotland’s response to disclosures of the WICS use of funds
Thursday, March 11th, 2010
Waterwatch Scotland states that all spending should be clear and transparent and within the clear remit of WICS’ responsibilities.
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Watchdog urges urgent review of Scottish Water directors’ bonuses
Friday, February 5th, 2010
Waterwatch Scotland, the independent consumer watchdog for Scotland’s water industry, is calling for an urgent review of the way bonuses are paid to senior Scottish Water executives.
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Scottish Water report card: Not bad, but not yet good enough
Monday, December 7th, 2009
More needed to improve customer service and address sewer flooding, says Waterwatch Scotland, Scotland’s water watchdog.
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Waterwatch Scotland launches its annual report
Waterwatch Scotland has enjoyed working closely with stakeholder partners over the last year to represent Scotland’s water customers. We continue to work with Scottish Water to solve domestic customers’ problems and ensure a better quality of service and, with the recent introduction of competition, we work ever more closely with licensed water providers to identify [...]
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Scotland’s Water watchdog gives cautious welcome to WICS’ charging plans
Friday, November 27th, 2009
Waterwatch Scotland (WWS), the independent consumer watchdog for the country’s water industry, has broadly welcomed the Water Industry Commission for Scotland’s announcement that water prices in Scotland are to be kept below the level of inflation until 2015. WWS, however, sounded a note of caution, warning that any price freeze should not result in poorer [...]
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Waterwatch Scotland publishes its Corporate Plan
Wednesday, November 18th, 2009
Please click on the following to read Waterwatch Scotlands’ Corporate Plan 2009-10.
Waterwatch Scotland Corporate Plan 2009-10 (3,200Kb)
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Water regulatory period extended
Monday, August 10th, 2009
Water regulatory period extended by one year to 2015.
MSPs say Waterwatch has long term future in Alloa
Wednesday, May 27th, 2009
Scottish Parliament Committee rejects moves to disband water industry watchdog, Waterwatch Scotland.
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Waterwatch Scotland Annual Report 2007-08
Wednesday, February 18th, 2009
In Waterwatch Scotland’s second Annual Report, as well as the work of the National Committees and Regional Panels, it includes a comprehensive analysis of all of the contacts received from customers, mostly as a result of Waterwatch Scotland’s second-tier complaints handling role.
Concern over merger of Holyrood watchdogs
Thursday, January 29th, 2009
Holyrood chiefs want Standards Commissioner, Dr Jim Dyer’s role to merge with those of other watchdogs in a new complaints and standards organisation