Staff
Waterwatch Scotland is supported by a professional team of staff based at its Corporate Office in Alloa, who provide the necessary backup and support for the organisation’s various roles.
Our dedicated Customer Support Team can investigate unresolved complaints. If customers have made a complaint to Scottish Water (or other water/sewerage services provider) in the first instance and are not satisfied with how it has been handled, our staff investigate further.
Our Strategic Development unit primarily services the National Committees and can assist the Customer Support team in complex complaints.
The Corporate Service function services and supports the Convener, Committee and Panel requirements and otherwise manages all aspects of the Corporate Office and organisational requirements.